Blackpool Urgent Care Centre

Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, Lancashire, FY3 8NR
 
3,869 reviews

Reviews

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Reviews

 
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Review of Fylde Coast Out of Hours GP Service
30th November 2023


Was told at 3am that the out of hours gp would contact me regarding my 3 month old baby and didn’t get a call back until 7.30am

Suggested improvements
More timely response

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Fylde Coast Out of Hours GP Service
30th November 2023


Because you asked for them

Suggested improvements
Communication. I checked in 45mins early for my scan as asked to, then 45mins after my scan I had to ask what was going on… to find out they hadn’t passed my details to the scan department so they thought I hadn’t arrived

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Blackpool Victoria Urgent Treatment Centre
30th November 2023


My son was seen in ane to be elsent over to urgent care when asked was told 5hr wait when asked was told would be quicker to be seen in ane so took him back and was refused care as urgent care could deal with him. He is acute asthmatic and was on holiday i hadn't took his emergency steroids and explained that is what he needed but wasnt helped at all....i left as we had waited 3hrs and wasnt waiting another 5hrs why he struggled to brethe and got no help.place was dirty staff unhelpful and drove home saw gp and he had chest and lung infection as i already knew was given antibiotics and steroids shame he didnt get care treatment he needed and would not return to this hospital

Suggested improvements
Actually treated him whilst having asthma attack and temp instead of leaving him unseen

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Blackpool Victoria Urgent Treatment Centre
30th November 2023


I received adequate treatment and was referred to my GP

Suggested improvements
Na

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Fylde Coast Out of Hours GP Service
29th November 2023


I was having MRI scan on my feet

Suggested improvements
Everything was fine to me

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fylde Coast Out of Hours GP Service
29th November 2023


Type 2 diabetes diagnosed but mainly pre diabetic.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


Hypertension

Suggested improvements
Would like to have been offered a drink, and maybe a biscuit or some toast

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


Osteoarthritis

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


Very good prompt service

Suggested improvements
Keep up the great work

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
Review of Fylde Coast Out of Hours GP Service
29th November 2023


I recently attended with my 8 week old son, the Dr we saw was so lovely. She was so patient and kind. A really good service and a really good Dr.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Resources

Short link to review Blackpool Urgent Care Centre: http://iwgc.net/en8fu